This Privacy Policy explains how Cu-Tec Building Services Design collects, uses, discloses and protects the personal information of visitors to our website and our clients. We are committed to safeguarding your privacy and ensuring your personal data is handled in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or providing your personal data to us, you agree to the practices described in this Policy.

Information We Collect

We may collect and process the following types of information:
 

• Personal Identification Information: Name, email address, phone number, company name, and job title (for contact forms or enquiries).

• Technical Data: IP address, browser type, operating system, referring URLs, and browsing behaviour (via cookies and analytics tools).

• Project or Business Data: Information you provide about your company, project requirements or services you are seeking.

• Communication Data: Records of correspondence with us (including emails, forms, or phone enquiries).

How We Collect Information

Information is collected through the following means:
 

• Directly from you when you complete an online form, send an email, or contact us by phone.

• Automatically via cookies or similar technologies when you visit our website.

• From publicly available sources, professional networking sites, or referrals (where applicable).

Why We Collect and Use Your Information

We collect your information to:
 

• Respond to your enquiries or requests for our services.

• Provide and manage professional consultancy services.

• Improve our website functionality and user experience.

• Comply with legal or regulatory requirements.

• Maintain business records and client communications.

• With your consent, send occasional updates or marketing related to our services.

• We will only collect and process personal data where we have a lawful basis to do so, such as consent, legitimate interest, or contract performance.

Sharing of Information

We do not sell your personal data.

However, we may share your information with:
 

• Service providers or professional advisers who support our business operations (e.g., IT, web hosting, data storage, marketing or compliance support).

• Regulatory or legal authorities if required to comply with applicable laws or respond to lawful requests.

• Third parties involved in delivering our contracted services (e.g., sub-consultants or professional partners), but only when necessary and under strict confidentiality terms.

• All third parties are required to maintain appropriate data protection and security measures.

Your Data Protection Rights

Under UK GDPR, you have the right to:
 

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request erasure of your personal data where appropriate.

• Object to or restrict certain types of data processing.

• Withdraw consent at any time (where processing is based on consent).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (www.ico.org.uk

• To exercise your rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics on site performance. You can control or disable cookies through your browser settings. For more information, please refer to our separate Cookie Policy (if applicable).

Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

Children’s Privacy

Our website and services are intended for use by adults in a professional capacity. We do not knowingly collect or process personal information from minors under 16 years of age. If you believe we have inadvertently received such data, please contact us so that it can be deleted.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the date of the last update clearly shown.

Last updated: October 2025

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Cu-Tec Building Service Design
Email: [info@cu-tec.co.uk]
Website: [www.cu-tec.co.uk]
Registered Office: [2 Gregory's Field, Astrope, Tring, HP23 4PN]